[Cakycos] Zhu Yuan Zenless Zone Zero Cosplay Styling Commission Wig

Shipping

Production time:

• Standard: usually ships in 5-15 business days
• Saver: usually ships in 15-20 business days

Shipping:

• Standard: usually arrives in 7-14 business days (United States); International shipping varies.
  

Terms & Conditions

All wigs are hand-made to order unless stated otherwise. 

Please see the Terms & Conditions Page for more info.

Special Requests

There is a 24-hour window from placing the order for you to have any additional special requests on the wig.  Please contact us info@cakycos.com within 24 hours for any additional requests to be considered.  Additional fee might apply.  We remain the right to reject any changes or will have a restyling fee applied based on the work that needs to be done.

Rush Orders

There will be an extra fee for rush orders.  Contact info@cakycos.com for inquiries.

Price

Prices include labor and materials (excluding shipping).  Shipping will be calculated based on size, weight, and location.

Shipping/Insurance

Once the package gets to the shipping carrier, it’s at the customer’s discretion and knowledge since the package is out of Cakycos’s control, Cakycos is no longer liable for the package.  If there are any additional fees through custom, it is the customer’s responsibility to pay for them.  (For more information, please check out Warranty/Returns)

Warranty/Returns

We do not accept returns.  Warranty voided if package is tampered, wig removed, or worn after taking out of original packaging.

All packages are sealed thoroughly, and items insides are secured to the box for security.  If the package comes to you damaged, please do not open the packaging, and take photos first to avoid voiding the warranty.

When receiving the package and you can hear the item completely loose and not attached to box, please do not open it and inform us first. We will be asking for a video unboxing to assess the damages and whether the warranty is valid.  By opening your wig's package and removing it you are acknowledging the terms and agreements of above voided.  Email the photos and videos to info@cakycos.com for additional assistance.